Class Terms and Conditions

Scheduling Classes

Classes can be scheduled any time after purchasing.  The decision about whether a class will be run on a particular date will be made by Network Dojo 2 weeks prior to the first day of the class for online classes and 1 month before the beginning of class for in-person classes.  If not enough students are enrolled for a particular class, it will be cancelled and you will be allowed to choose to attend on a different date.  We strive as much as possible not to cancel a class that has students booked into them since we don’t want to mess up anyones study schedule if possible.

Classes are purchased for a specific version if the exam.  They should be attended for that version of the exam.  But we also understand that classes may be purchased at the beginning of your studies and that updates can be announced before you are ready to sit for the class.  If you buy one version of the class, and the final scheduled class for that version happens less than 18 months from your purchase date, you will be allowed to take the next version of that class for free.  Otherwise, you will need to pay $500 to attend a newer version of the class.  You will also be required to attend your class no later than 3 years from the date of purchase or your class will be forfeit.

Cancelling and Rescheduling Classes

Once a student has scheduled a class, they are able to cancel up to 1 month prior to the first day of class for On-Site classes and 2 weeks prior to the first day of class for an Online class.  After that, they are locked in to taking the class and they won’t be able to reschedule.  Each student is allowed to initiate up to 2 cancellations.  After that, they will not be able to cancel their class.  If Network Dojo has to cancel a class, that will NOT count against the number of cancellations that a student has initiated.

For example, they may originally schedule for March, then reschedule for June (first reschedule), and then reschedule for August (2nd reschedule).  The student then must attend August or forfeit their purchase.

Retaking a Class

Students are able to retake a class under the following restrictions.

  • Only 1 retake is allowed for a given class
  • Students cannot retake a class until they have attempted the lab exam after sitting for their original class attempt (ie. you take a class in June, attempt the lab in August, then you can retake the class after that)
  • Students can cancel their class retake at any time, without limits on the number of cancellations
  • Students can only retake a class under the same version that they originally attended.  For instance, if your original class was for v1.0 of a lab exam, the retake MUST be for another v1.0 version of the class.  Exceptions can be made at Network Dojo’s discretion for people who take their first attempt towards the tail end of a given exam version.

When retaking a class, students are NOT guaranteed to have a rack available to them.  First-time students have priority access to the racks.  If there are any racks left over, they will be made available to students retaking the class (prioritized by who scheduled the retake earliest).  For this reason, cancellations for retakes are allowed at any time, as we cannot guarantee access to a rack until the first day of class.  You may want to limit yourself to using online classes for retakes if you want to avoid the possibility of traveling for a class where you might not have access to a rack.  You are still welcome to retake a class without access to a rack if desired to benefit from the lecture portions and to allow you to ask questions and interact with the instructor.